General Store Supervisor

The manager will be responsible for his/her individual store.  All store managers will be required to be ServSafe food certified, as mandated by the City County Health Department.

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Management Style

·      Be a positive leader
·      Communicate consistently, effectively and fairly
·      Gain trust from your team
·      Don’t show favoritism
·      Set a good example for employees
·      Offer positive reinforcement
·      Build trust, provide knowledge, provide positive feedback
·      Counsel employees as needed
·      Respect rights and property of others
·      Create a constructive winning climate for your team
·      Lead your team by providing feedback and recognition
·      Delegate and encourage employees to advance in their position
·      Be flexible


Duties

·      Organization and time management skills required to manage fast paced fast casual restaurant
·      Understanding of day to day operations of the building
·      Staff hiring and firing
·      Complete weekly schedule
·      Verify and print pay roll.  Turn into office every other Monday
·      Cover shifts as indicated – find replacements as needed
·      Educate and train new staff
·      Complete New Hire Paperwork
·      Verify payroll
·      Order all food and supplies on a bi-weekly basis
·      Understand and train on POS (point of sale)
·      Know all recipes and procedures for cooking recipes
·      Ensure cleanliness and neatness of interior and exterior of store
·      Monthly inventory
·      Control and monitor food portioning
·      Daily money counting and daily bank deposits
·      Communicate with vendors
·      Monitor labor percentages
·      Monitor food costs
·      Ensure all required staff have alcohol serving certification
·      Knowledge of Health Department regulations and ensure they are being followed
·      Dependable, trustworthy, punctual and always set a good example
·      Knowledge of all employee manuals including policies and procedures
·      Be available to answer questions and problem solve for all employees
·      Determine and be responsible for employee raises, promote staff
·      Attend corporate meetings
·      Attend training as needed